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WHO CAN JOIN

Como organización benéfica de membresía, deberá unirse antes de asistir a una de nuestras sesiones y actividades de natación.

Picture of a lady and a boy with a hearing aid. Black and white.

Anyone

(child, young person or adult) with a special educational 

need or disability (SEND)

Happy man picture

People

 with a short or long term health/medical condition

(examples including:  recovering after a hip replacement, muscle/ligament injury or more long term with diabetes or a hearing impairment) 

Old Lady

Adults aged 50+

Fun at the Pool

Membership 

La membresía está abierta a cualquier persona de 50 años o más y cualquier persona de cualquier edad con una discapacidad.

 

SDSG cree en el enfoque holístico de apoyo, por lo tanto, cada miembro pagado puede traer a su familia, cuidador (es) o un amigo con ellos (sujeto a tarifas de inscripción), siempre que completen un formulario de membresía.

 

Una vez que haya enviado su (s) formulario (s) de membresía, pagado su membresía y haya sido aceptado, se le proporcionará una contraseña de reserva para permitir las reservas en línea.

 

JOIN US

To join us in two easy steps:

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  1. - Complete your Membership Form and Pay your Annual Membership online

  2. - Pay your entry fee / book online*

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The above stages can be completed online in advance of your first swim session, or if required, completed at the start of your first swim session. 

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Should you require them, incontinence swimwear** can be purchased from a range of online suppliers, a good place to start may be Fledglings, ran by a charity called Connect.

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*Please be aware, some of our activities book up very fast and online booking normally closes at least six hours before each swim session. 

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** SDSG has a small hardship fund to help members with the cost of swimwear and individual buoyancy aids. Please contact us for more information. 

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​Note: Membership is not confirmed until your first swim session, subject to any additional questions. 

A swimmer looking forwards
Swimming Together

Cost:

Para ayudar a pagar el seguro de caridad y los costos generales de funcionamiento, cada hogar (o individualmente si se encuentra en un hogar de asistencia / cuidado) paga una tarifa de membresía anual, que se debe pagar al unirse y en enero de cada año.

 

Membresía anual: £ 8.00 *

 

También hay tarifas de entrada a las sesiones / actividades para ayudar a pagar el alquiler de la piscina, los salvavidas, los voluntarios y el equipo.

 

Entrada de natación para adultos: desde £ 6.00

 

Entrada de natación para niños: desde £ 4.00

 

Una vez que haya devuelto su (s) formulario (s) de membresía, se le enviará por correo electrónico un enlace de pago para que pueda pagar su membresía anual con tarjeta de débito en línea.

 

* Si es un contribuyente, podemos reclamar el impuesto pagado en su cuota de membresía, un 25% adicional a través de Gift Aid. Por favor complete una declaración o un sobre de ayuda de regalo durante una de nuestras sesiones.

SIGNUP ONLINE

Para ayudarlo a mantenerse seguro, todas las personas del grupo deben haber completado un formulario de membresía.

 

Cada persona con una discapacidad o condición de salud debe completar un formulario de membresía grupal y responder preguntas sobre su salud. Todos los demás nadadores deben estar en la lista y haber firmado un Formulario de familia / cuidadores múltiples.

 

 

Computers
Online Meditation
  • What payment options do I have?
    Members (via their membership account) can make secure payments with their PayPal account, credit and debit cards, or Apple Pay and Google Pay from a phone.
  • Do you provide personal care?
    No, we do not provide any personal care. If you require this level of support, please ensure you arrange adequate support before, during and after SDSG swim sessions.
  • Why does it say booking is closed online?
    To enable the volunteers to print out the record sheets before a swim session, online booking usually closes at 11am on the day of the swim session. Please book in advance where possible.
  • I have paid my membership online, how do I book a swim session?
    Upon paying your annual membership online and completing your membership form, you are sent a welcome email confirming your online booking password. If you have not received it within 30mins, please check your "Junk" folder. Please click "book now" (top right of this webpage), select the activity/session you wish to book, enter the password and follow the instructions to book online.
  • Are there any Terms & Conditions?
    Yes, full terms & conditions can be seen on our website, including: Swim Wear Policy Health committment statement Safeguarding statement General Terms & Conditions Cancelations & Refund Policy Online Terms & Conditions
  • When are the changing rooms available from / to?
    The changing rooms are normally available 15 mins before and after our swim sessions. The changing rooms may be open to the public.
  • How do I login to my Member Account?
    Via your online membership account you can: ​ - update your contact details - update your health and medical information -update your preferences - renew your membership To login, please visit: www.membermojo.co.uk/sdsg and select sign in by email. As a security measure you will not automatically be signed in, but will receive another email with a further link. This link is only valid for 2 hours (If the link expires, you can generate another one by going back to the previous email and click the ‘Click to complete your application’ link again). This will generate another sign in email.
  • I am a carer, how do I set up a membership on behalf of my service user(s)?
    New Account Please visit: www.membermojo.co.uk/sdsg, complete your membership form (as the lead person), then log out and back in again. Click "Your Membership" tab and scroll down to "Additional Membership", click "New Member" and complete a membership form in the name of your service user. You will then be able to update and switch between the membership form for your service user(s) and your own, via the "Your Membership" tab. Existing Member Should you already have a Membership Account with SDSG, login, click "Your Membership" tab, then "Additional Membership".
  • Why do I have to complete a new online membership form (from July 2023)?
    We have switched to an online membership system as part of our development plan. Not only does this make us more accessible, it also reduces the amount of administration required for our small team of volunteers between swim sessions. All swimmers are invited to signup to an online SDSG Membership Account, with Member Mo Jo. Many of you, may already be familiar with Member Mo Jo through other charities/clubs. We aim to have fully switched to Member Mo Jo by September 2023. For those without Internet access or a carer to help, SDSG volunteers are available on a swim night to help members complete the online form. Should you have any other questions please contact us.
  • How do I renew my membership?
    Renewal reminders are sent automatically as the membership expiry date approaches. You then login to your online membership account and click renew. If another member shares your email address, you will need to "switch user" and renew their membership.
  • How do I renew the membership of a service user or family member who shares my email address?
    If your child or service user shares your email address, login to Member Mo Jo and scrolls down to "Switch Member". 1 - Select the member you wish to renew. 2- Scroll back up to the top 3 - You should then have a message inviting you to renew that membership. 4 - Follow the options. 3 - You then need to repeat this process for any other members who share your email address.
  • I have a new carer, what do I do?
    Should you have a new or additional carer, they are required to complete a new membership form before getting in the water. Please login to your Membership Account, click the "Your Membership" tab, then "Additional Membership". You will then be invited to complete a new membership form.
  • My child is disabled, how do I register them?
    1 - Please create yourself a Membership Account and complete your membership form, then logout. 2 - Log in to your Membership Account and click "My Membership". 3 - Scroll down to "Additional Membership" 4 - Select "add member", to add a child with a disability . Please repeat the above steps to add another linked membership, eg any other family members.
  • How do I update my Childs or service users details?
    If your child or service user shares your email address, login to Member Mo Jo and scrolls down to "Switch Member". 1 - Select the member you wish to edit. 2- Scroll back up to "My Details" and click "View or Edit". 3 - It will then load the member profile that you selected. 4 - Scroll down to the bottom and select "Edit"
  • My lead carer has changed, what do I do?
    If your lead carer has changed (the person who managed your online membership account), once your new lead carer has created an online membership account, please inform the front desk during a SDSG swim session and confirm their email address. Your membership account (plus any other members) will then be linked to the new lead carer's account and your previous lead carer's account will be deactivated.
  • I want to bring a family member/friend, what do I do?
    1 - Once you have set up your own membership, please logout and back in. 2 - Go to your Membership Account, click the "Your Membership" tab. 3 - Select "Additional Membership" 4 - Select "New Membership"
  • I have broken my leg, can I join?
    Yes, our swim sessions are open to anyone with a short or long term health conditions where our specialist sessions would be beneficial.
  • I am part of a self-help group, can we bring a mini bus?
    Yes, by all means. All swimmers need to have completed their membership forms online and be paid up.
  • Teaching & Learning @ SDSG
    As SDSG we aim to tailor the activities we offer to the children, young people and adults we work with. To faciliate this, we group people based on one of three pathways: informal, semi-formal and adaptive. Where appropriate, we may also group by age, stage and physical ability. When deciding which activities to join in with or to book, please consider the pathway it is aimed at and ensure it meets your needs and ambitions. The pathways are flexible, so if you are not sure, please speak with the teacher/instructor for more information.
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